How to Prepare for the Unemployment Insurance Interview

It is important to prepare for the unemployment insurance interview in Arizona, if the Arizona Department of Employment Services (DES) determines that you need one. An unemployment phone interview can be a vital part of obtaining Unemployment Insurance (UI) benefits if the DES needs help understanding the information provided on a UI benefits application. The reasons for most common questions asked during unemployment interview procedures are included below, along with tips for what to expect. Read the unemployment interview with claimant section if you are a UI benefits applicant seeking help preparing for your interview. Read the unemployment interview with employer section if you are a business owner who is being interviewed because you disagree with a claimant’s request for benefits. Learn how to pass the unemployment insurance interview when you study all the tips organized below, and find out what happens after the interview process is over.

The Purpose of an Unemployment Insurance Interview

An unemployment phone interview in AZ happens when the DES needs to get more information from you or your former employer regarding your application for UI benefits and eligibility. You will receive an unemployment interview with claimant phone call if the DES needs additional information from you, or needs help understanding information you already provided. Your employer will receive an unemployment interview with employer call if DES needs to hear their side of the story or if they need to verify that the information you provided matches the employer’s account of the reason for your job loss. Usually the dual unemployment phone interview process provides enough information for DES to make a decision regarding your claim for UI benefits.

Interview Tips for Unemployed Claimants of UI Benefits

You can prepare for the unemployment insurance interview by gathering any notes or other information you have regarding your most recent job, including the length of employment, the type of work you performed and the wages you received for your work. In some cases, an unemployment phone interview will include questions about more than one previous employer, so you should be prepared with information about your most recent two or three positions. It is vital answer honestly all questions asked during an unemployment interview, because the interviewer will most likely ask your former employer the same questions to see if your accounts match. However, it is also important not to waste time during the unemployment phone interview oversharing opinions and lengthy details that could keep you from receiving benefits. Get more tips on preparing for a claimant’s unemployment phone interview by downloading our comprehensive guide today.

Interview Tips for Employers

Employers wondering how to pass the unemployment insurance interview should also gather notes and other records about their former employee. They must prepare for the unemployment insurance interview carefully, because an employer may not be overly familiar with the individual claimant, particularly if the company has a lot of employees. As with the unemployment interview with claimant, employees must answer questions honestly. If the interviewer asks your former employee the same questions, differences between your stories may not weigh in the company’s favor.

Questions Asked During an Unemployment Insurance Interview

Most questions asked during unemployment interview calls are related to the common reasons that a person may find themselves unemployed. The unemployment phone interviewer usually needs to hear answers from both the claimant and the former employer to make a decision on whether a claim request is valid and legal. Other unemployment interview questions can relate to the applicant’s work history, including wages earned and their current ability to work. Additional questions asked during unemployment interview sometimes surface if the applicant or the employer has concerns about whether discrimination or an unsafe work environment contributed to the loss of employment. Our helpful guide includes a list of potential questions asked during employment interview phone calls and offers valuable tips on how to answer in a way that is beneficial to your cause.

Potential Outcomes Following an Unemployment Insurance Interview

After succeeding at how to pass the unemployment insurance interview, claimants and employers alike will wonder what comes next. All the questions asked during unemployment interview phone calls are written with one answer in mind: is the claimant eligible to receive UI benefits from their former employer? The outcome of the unemployment phone interview can be favorable for the claimant or for the employer. The unemployment interview with the claimant may find that he or she is able to receive benefits, or that the application must be denied. The interview may show that the employer’s concerns were invalid, and the claimant receives benefits. In other cases, the unemployment phone interview may reveal that the claimant committed unemployment insurance fraud and must repay any money already received. The unemployment insurance interview helps to uncover UI benefit fraud, which is a felony. Claimants who are guilty of UI fraud will face additional penalties and legal action.



What Kinds of Employment Services Does Arizona Offer?

The state of Arizona offers various programs meant to assist residents who have become unemployed. These employment services include unemployment insurance programs and job training initiatives. To learn about how you can apply for unemployment benefits and receive job assistance in Arizona, download our guide today.


Who Is Eligible for Employment Services in Arizona?

Arizona residents that meet certain criteria can qualify to receive employment benefits and training. The state has set job loss standards that determine the eligibility and amount of benefits an individual may be able to receive. To find out if you are eligible for Arizona unemployment benefits, download our guide now.